diff mbox

usb-storage: Add quirks to make G-Technology "G-Drive" work

Message ID 1526500880-26512-1-git-send-email-agk@godking.net (mailing list archive)
State New, archived
Headers show

Commit Message

Alexander Kappner May 16, 2018, 8:01 p.m. UTC
The "G-Drive" (sold by G-Technology) external USB 3.0 drive
 hangs on write access under UAS:

[  136.079121] sd 15:0:0:0: [sdi] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  136.079144] sd 15:0:0:0: [sdi] tag#0 Sense Key : Illegal Request [current]
[  136.079152] sd 15:0:0:0: [sdi] tag#0 Add. Sense: Invalid field in cdb
[  136.079176] sd 15:0:0:0: [sdi] tag#0 CDB: Write(16) 8a 08 00 00 00 00 00 00 00 00 00 00 00 08 00 00
[  136.079180] print_req_error: critical target error, dev sdi, sector 0
[  136.079183] Buffer I/O error on dev sdi, logical block 0, lost sync page write
[  136.173148] EXT4-fs (sdi): mounted filesystem with ordered data mode. Opts: (null)
[  140.583998] sd 15:0:0:0: [sdi] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  140.584010] sd 15:0:0:0: [sdi] tag#0 Sense Key : Illegal Request [current]
[  140.584016] sd 15:0:0:0: [sdi] tag#0 Add. Sense: Invalid field in cdb
[  140.584022] sd 15:0:0:0: [sdi] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 18 00 00 00 08 00 00
[  140.584025] print_req_error: critical target error, dev sdi, sector 3905159192
[  140.584044] print_req_error: critical target error, dev sdi, sector 3905159192
[  140.584052] Aborting journal on device sdi-8.

The proposed patch adds compatibility quirks. Because the drive requires two
quirks (one to disable UAS, and another to work with usb-storage), adding this
under unusual_devs.h and not unusual_uas.h so kernels compiled without UAS
receive the quirk. With the patch, the drive works reliably
(tested on NEC Corporation uPD720200 USB 3.0 host controller).

Signed-off-by: Alexander Kappner <agk@godking.net>
---
 drivers/usb/storage/unusual_devs.h | 8 ++++++++
 1 file changed, 8 insertions(+)

Comments

Alan Stern May 16, 2018, 8:55 p.m. UTC | #1
On Wed, 16 May 2018, Alexander Kappner wrote:

> The "G-Drive" (sold by G-Technology) external USB 3.0 drive
>  hangs on write access under UAS:
> 
> [  136.079121] sd 15:0:0:0: [sdi] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [  136.079144] sd 15:0:0:0: [sdi] tag#0 Sense Key : Illegal Request [current]
> [  136.079152] sd 15:0:0:0: [sdi] tag#0 Add. Sense: Invalid field in cdb
> [  136.079176] sd 15:0:0:0: [sdi] tag#0 CDB: Write(16) 8a 08 00 00 00 00 00 00 00 00 00 00 00 08 00 00
> [  136.079180] print_req_error: critical target error, dev sdi, sector 0
> [  136.079183] Buffer I/O error on dev sdi, logical block 0, lost sync page write
> [  136.173148] EXT4-fs (sdi): mounted filesystem with ordered data mode. Opts: (null)
> [  140.583998] sd 15:0:0:0: [sdi] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [  140.584010] sd 15:0:0:0: [sdi] tag#0 Sense Key : Illegal Request [current]
> [  140.584016] sd 15:0:0:0: [sdi] tag#0 Add. Sense: Invalid field in cdb
> [  140.584022] sd 15:0:0:0: [sdi] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 18 00 00 00 08 00 00
> [  140.584025] print_req_error: critical target error, dev sdi, sector 3905159192
> [  140.584044] print_req_error: critical target error, dev sdi, sector 3905159192
> [  140.584052] Aborting journal on device sdi-8.

That's kind of weird.  Does the drive work under Windows in UAS mode?  
If so, why are the WRITE(16) commands failing under Linux?

> The proposed patch adds compatibility quirks. Because the drive requires two
> quirks (one to disable UAS, and another to work with usb-storage), adding this
> under unusual_devs.h and not unusual_uas.h so kernels compiled without UAS
> receive the quirk.

That doesn't quite make sense.  Since you prevent the uas driver from 
binding to this device, it will end up using usb-storage no matter how 
the kernel was built.  Therefore the second quirk flag has to go into 
unusual_devs.h no matter what.

>  With the patch, the drive works reliably
> (tested on NEC Corporation uPD720200 USB 3.0 host controller).

You don't describe the second quirk flag at all.  Are you sure it is 
needed?

> Signed-off-by: Alexander Kappner <agk@godking.net>
> ---
>  drivers/usb/storage/unusual_devs.h | 8 ++++++++
>  1 file changed, 8 insertions(+)
> 
> diff --git a/drivers/usb/storage/unusual_devs.h b/drivers/usb/storage/unusual_devs.h
> index 747d3a9..b8661a1 100644
> --- a/drivers/usb/storage/unusual_devs.h
> +++ b/drivers/usb/storage/unusual_devs.h
> @@ -2321,6 +2321,15 @@ UNUSUAL_DEV(  0x4146, 0xba01, 0x0100, 0x0100,
>  		"Micro Mini 1GB",
>  		USB_SC_DEVICE, USB_PR_DEVICE, NULL, US_FL_NOT_LOCKABLE ),
>  
> +/* "G-DRIVE" external HDD hangs on write without these.
> + * Reported-by: Alexander Kappner <agk@godking.net>
> + */
> +UNUSUAL_DEV(0x4971, 0x8024, 0x0000, 0x9999,
> +		"SimpleTech",
> +		"External HDD",
> +		USB_SC_DEVICE, USB_PR_DEVICE, NULL,
> +		US_FL_IGNORE_UAS | US_FL_NO_WP_DETECT),
> +
>  /*
>   * Nick Bowler <nbowler@elliptictech.com>
>   * SCSI stack spams (otherwise harmless) error messages.
> 

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Alexander Kappner May 17, 2018, 8:15 a.m. UTC | #2
Hi Alan,

thanks for reviewing. (This is my first contribution that touches 
usb-storage, so please bear with me.)

> That's kind of weird.  Does the drive work under Windows in UAS mode?  

On the Windows 10 VM that I just spun up for testing this, access to the 
drive uses "usbstor.inf" (rather than "uaspstor.sys"). So I believe the 
answer is no. 

> If so, why are the WRITE(16) commands failing under Linux?

I don't know exactly why they're failing, but another entry in the 
unusual_uas.h shows another SimpleTech device (only with a slightly 
different product ID) needing the same UAS quirk (see 
https://bugzilla.redhat.com/show_bug.cgi?id=1124119). So my guess is those 
drives are just buggy. 

> That doesn't quite make sense.  Since you prevent the uas driver from 
> binding to this device, it will end up using usb-storage no matter how 
> the kernel was built.  Therefore the second quirk flag has to go into 
> unusual_devs.h no matter what.

Yes that's what I was trying to get at. So even though the UAS flag would 
conceptually belong into unusual_uas, I'm putting both into unusual_devs to 
avoid having to create two separate entries for the same device.

> You don't describe the second quirk flag at all.  Are you sure it is 
> needed?

Yes. Without this flag, the device keeps throwing similar errors on 
usb-storage. That's the same result I get on a host that doesn't have UAS 
compiled in. Here's a dmesg:

[    2.183472] usb 3-1: New USB device found, idVendor=4971, idProduct=8024, bcdDevice=24.03
[    2.184285] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[    2.184980] usb 3-1: Product: G-DRIVE
[    2.185447] usb 3-1: Manufacturer: HGST
[    2.185829] usb 3-1: SerialNumber: AA015010004C
[    2.195509] usb-storage 3-1:1.0: USB Mass Storage device detected
[    2.198668] Floppy drive(s): fd0 is 2.88M AMI BIOS
[    2.202981] scsi host2: usb-storage 3-1:1.0
...
[    3.233085] scsi 2:0:0:0: Direct-Access     G-DRIVE                   2403 PQ: 0 ANSI: 6
[    3.234514] sd 2:0:0:0: Attached scsi generic sg1 type 0
[    3.235465] sd 2:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
[    3.236847] sd 2:0:0:0: [sda] 7814037168 512-byte logical blocks: (4.00 TB/3.64 TiB)
[    3.237794] sd 2:0:0:0: [sda] 4096-byte physical blocks
[    3.241255] sd 2:0:0:0: [sda] Write Protect is off
[    3.242096] sd 2:0:0:0: [sda] Mode Sense: 47 00 10 08
[    3.243595] sd 2:0:0:0: [sda] Write cache: enabled, read cache: enabled, supports DPO and FUA
[    3.257893]  sda: sda1 sda9
[    3.261402] sd 2:0:0:0: [sda] Attached SCSI disk
...
[   92.433428] sd 2:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[   92.434759] sd 2:0:0:0: [sda] tag#0 Sense Key : Illegal Request [current] 
[   92.435637] sd 2:0:0:0: [sda] tag#0 Add. Sense: Invalid field in cdb
[   92.436401] sd 2:0:0:0: [sda] tag#0 CDB: Write(16) 8a 08 00 00 00 00 00 00 00 00 00 00 00 08 00 00
[   92.437493] print_req_error: critical target error, dev sda, sector 0
[   92.438211] Buffer I/O error on dev sda, logical block 0, lost sync page write
[   92.516692] EXT4-fs (sda): mounted filesystem with ordered data mode. Opts: (null)
[  101.449311] sd 2:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  101.450598] sd 2:0:0:0: [sda] tag#0 Sense Key : Illegal Request [current] 
[  101.451401] sd 2:0:0:0: [sda] tag#0 Add. Sense: Invalid field in cdb
[  101.452041] sd 2:0:0:0: [sda] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 18 00 00 00 08 00 00
[  101.452906] print_req_error: critical target error, dev sda, sector 3905159192
[  101.453593] print_req_error: critical target error, dev sda, sector 3905159192
[  101.454889] Aborting journal on device sda-8.
[  101.457103] sd 2:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[  101.457988] sd 2:0:0:0: [sda] tag#0 Sense Key : Illegal Request [current] 
[  101.458637] sd 2:0:0:0: [sda] tag#0 Add. Sense: Invalid field in cdb
[  101.459250] sd 2:0:0:0: [sda] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 00 00 00 00 08 00 00

Source code comments describe this as a known problem (scsiglue.c:182):

                /*
                 * Some devices don't like MODE SENSE with page=0x3f,
                 * which is the command used for checking if a device
                 * is write-protected.  Now that we tell the sd driver
                 * to do a 192-byte transfer with this command the
                 * majority of devices work fine, but a few still can't
                 * handle it.  The sd driver will simply assume those
                 * devices are write-enabled.
                 */
                if (us->fflags & US_FL_NO_WP_DETECT)
                        sdev->skip_ms_page_3f = 1;

--agk 



On 05/16/2018 01:55 PM, Alan Stern wrote:
> On Wed, 16 May 2018, Alexander Kappner wrote:
> 
>> The "G-Drive" (sold by G-Technology) external USB 3.0 drive
>>  hangs on write access under UAS:
>>
>> [  136.079121] sd 15:0:0:0: [sdi] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
>> [  136.079144] sd 15:0:0:0: [sdi] tag#0 Sense Key : Illegal Request [current]
>> [  136.079152] sd 15:0:0:0: [sdi] tag#0 Add. Sense: Invalid field in cdb
>> [  136.079176] sd 15:0:0:0: [sdi] tag#0 CDB: Write(16) 8a 08 00 00 00 00 00 00 00 00 00 00 00 08 00 00
>> [  136.079180] print_req_error: critical target error, dev sdi, sector 0
>> [  136.079183] Buffer I/O error on dev sdi, logical block 0, lost sync page write
>> [  136.173148] EXT4-fs (sdi): mounted filesystem with ordered data mode. Opts: (null)
>> [  140.583998] sd 15:0:0:0: [sdi] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
>> [  140.584010] sd 15:0:0:0: [sdi] tag#0 Sense Key : Illegal Request [current]
>> [  140.584016] sd 15:0:0:0: [sdi] tag#0 Add. Sense: Invalid field in cdb
>> [  140.584022] sd 15:0:0:0: [sdi] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 18 00 00 00 08 00 00
>> [  140.584025] print_req_error: critical target error, dev sdi, sector 3905159192
>> [  140.584044] print_req_error: critical target error, dev sdi, sector 3905159192
>> [  140.584052] Aborting journal on device sdi-8.
> 
> That's kind of weird.  Does the drive work under Windows in UAS mode?  
> If so, why are the WRITE(16) commands failing under Linux?
> 
>> The proposed patch adds compatibility quirks. Because the drive requires two
>> quirks (one to disable UAS, and another to work with usb-storage), adding this
>> under unusual_devs.h and not unusual_uas.h so kernels compiled without UAS
>> receive the quirk.
> 
> That doesn't quite make sense.  Since you prevent the uas driver from 
> binding to this device, it will end up using usb-storage no matter how 
> the kernel was built.  Therefore the second quirk flag has to go into 
> unusual_devs.h no matter what.
> 
>>  With the patch, the drive works reliably
>> (tested on NEC Corporation uPD720200 USB 3.0 host controller).
> 
> You don't describe the second quirk flag at all.  Are you sure it is 
> needed?
> 
>> Signed-off-by: Alexander Kappner <agk@godking.net>
>> ---
>>  drivers/usb/storage/unusual_devs.h | 8 ++++++++
>>  1 file changed, 8 insertions(+)
>>
>> diff --git a/drivers/usb/storage/unusual_devs.h b/drivers/usb/storage/unusual_devs.h
>> index 747d3a9..b8661a1 100644
>> --- a/drivers/usb/storage/unusual_devs.h
>> +++ b/drivers/usb/storage/unusual_devs.h
>> @@ -2321,6 +2321,15 @@ UNUSUAL_DEV(  0x4146, 0xba01, 0x0100, 0x0100,
>>  		"Micro Mini 1GB",
>>  		USB_SC_DEVICE, USB_PR_DEVICE, NULL, US_FL_NOT_LOCKABLE ),
>>  
>> +/* "G-DRIVE" external HDD hangs on write without these.
>> + * Reported-by: Alexander Kappner <agk@godking.net>
>> + */
>> +UNUSUAL_DEV(0x4971, 0x8024, 0x0000, 0x9999,
>> +		"SimpleTech",
>> +		"External HDD",
>> +		USB_SC_DEVICE, USB_PR_DEVICE, NULL,
>> +		US_FL_IGNORE_UAS | US_FL_NO_WP_DETECT),
>> +
>>  /*
>>   * Nick Bowler <nbowler@elliptictech.com>
>>   * SCSI stack spams (otherwise harmless) error messages.
>>
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Alan Stern May 17, 2018, 2:44 p.m. UTC | #3
On Thu, 17 May 2018, Alexander Kappner wrote:

> Hi Alan,
> 
> thanks for reviewing. (This is my first contribution that touches 
> usb-storage, so please bear with me.)
> 
> > That's kind of weird.  Does the drive work under Windows in UAS mode?  
> 
> On the Windows 10 VM that I just spun up for testing this, access to the 
> drive uses "usbstor.inf" (rather than "uaspstor.sys"). So I believe the 
> answer is no. 
> 
> > If so, why are the WRITE(16) commands failing under Linux?
> 
> I don't know exactly why they're failing, but another entry in the 
> unusual_uas.h shows another SimpleTech device (only with a slightly 
> different product ID) needing the same UAS quirk (see 
> https://bugzilla.redhat.com/show_bug.cgi?id=1124119). So my guess is those 
> drives are just buggy. 

Okay, that's quite possible.

> > That doesn't quite make sense.  Since you prevent the uas driver from 
> > binding to this device, it will end up using usb-storage no matter how 
> > the kernel was built.  Therefore the second quirk flag has to go into 
> > unusual_devs.h no matter what.
> 
> Yes that's what I was trying to get at. So even though the UAS flag would 
> conceptually belong into unusual_uas, I'm putting both into unusual_devs to 
> avoid having to create two separate entries for the same device.
> 
> > You don't describe the second quirk flag at all.  Are you sure it is 
> > needed?
> 
> Yes. Without this flag, the device keeps throwing similar errors on 
> usb-storage. That's the same result I get on a host that doesn't have UAS 
> compiled in. Here's a dmesg:
> 
> [    2.183472] usb 3-1: New USB device found, idVendor=4971, idProduct=8024, bcdDevice=24.03
> [    2.184285] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
> [    2.184980] usb 3-1: Product: G-DRIVE
> [    2.185447] usb 3-1: Manufacturer: HGST
> [    2.185829] usb 3-1: SerialNumber: AA015010004C
> [    2.195509] usb-storage 3-1:1.0: USB Mass Storage device detected
> [    2.198668] Floppy drive(s): fd0 is 2.88M AMI BIOS
> [    2.202981] scsi host2: usb-storage 3-1:1.0
> ...
> [    3.233085] scsi 2:0:0:0: Direct-Access     G-DRIVE                   2403 PQ: 0 ANSI: 6
> [    3.234514] sd 2:0:0:0: Attached scsi generic sg1 type 0
> [    3.235465] sd 2:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
> [    3.236847] sd 2:0:0:0: [sda] 7814037168 512-byte logical blocks: (4.00 TB/3.64 TiB)
> [    3.237794] sd 2:0:0:0: [sda] 4096-byte physical blocks
> [    3.241255] sd 2:0:0:0: [sda] Write Protect is off
> [    3.242096] sd 2:0:0:0: [sda] Mode Sense: 47 00 10 08
> [    3.243595] sd 2:0:0:0: [sda] Write cache: enabled, read cache: enabled, supports DPO and FUA
> [    3.257893]  sda: sda1 sda9
> [    3.261402] sd 2:0:0:0: [sda] Attached SCSI disk
> ...
> [   92.433428] sd 2:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [   92.434759] sd 2:0:0:0: [sda] tag#0 Sense Key : Illegal Request [current] 
> [   92.435637] sd 2:0:0:0: [sda] tag#0 Add. Sense: Invalid field in cdb
> [   92.436401] sd 2:0:0:0: [sda] tag#0 CDB: Write(16) 8a 08 00 00 00 00 00 00 00 00 00 00 00 08 00 00
> [   92.437493] print_req_error: critical target error, dev sda, sector 0
> [   92.438211] Buffer I/O error on dev sda, logical block 0, lost sync page write
> [   92.516692] EXT4-fs (sda): mounted filesystem with ordered data mode. Opts: (null)
> [  101.449311] sd 2:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [  101.450598] sd 2:0:0:0: [sda] tag#0 Sense Key : Illegal Request [current] 
> [  101.451401] sd 2:0:0:0: [sda] tag#0 Add. Sense: Invalid field in cdb
> [  101.452041] sd 2:0:0:0: [sda] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 18 00 00 00 08 00 00
> [  101.452906] print_req_error: critical target error, dev sda, sector 3905159192
> [  101.453593] print_req_error: critical target error, dev sda, sector 3905159192
> [  101.454889] Aborting journal on device sda-8.
> [  101.457103] sd 2:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
> [  101.457988] sd 2:0:0:0: [sda] tag#0 Sense Key : Illegal Request [current] 
> [  101.458637] sd 2:0:0:0: [sda] tag#0 Add. Sense: Invalid field in cdb
> [  101.459250] sd 2:0:0:0: [sda] tag#0 CDB: Write(16) 8a 08 00 00 00 00 e8 c4 00 00 00 00 00 08 00 00

That's bizarre too.  Even though the only difference is a MODE SENSE 
command, the command that actually failed was WRITE(16).

> Source code comments describe this as a known problem (scsiglue.c:182):
> 
>                 /*
>                  * Some devices don't like MODE SENSE with page=0x3f,
>                  * which is the command used for checking if a device
>                  * is write-protected.  Now that we tell the sd driver
>                  * to do a 192-byte transfer with this command the
>                  * majority of devices work fine, but a few still can't
>                  * handle it.  The sd driver will simply assume those
>                  * devices are write-enabled.
>                  */
>                 if (us->fflags & US_FL_NO_WP_DETECT)
>                         sdev->skip_ms_page_3f = 1;

Yeah, but that comment referred to driver that fail when they receive 
the MODE SENSE.

Have you tried using uas _and_ setting the sdev->skip_ms_page_3f flag?

Alan Stern

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diff mbox

Patch

diff --git a/drivers/usb/storage/unusual_devs.h b/drivers/usb/storage/unusual_devs.h
index 747d3a9..b8661a1 100644
--- a/drivers/usb/storage/unusual_devs.h
+++ b/drivers/usb/storage/unusual_devs.h
@@ -2321,6 +2321,15 @@  UNUSUAL_DEV(  0x4146, 0xba01, 0x0100, 0x0100,
 		"Micro Mini 1GB",
 		USB_SC_DEVICE, USB_PR_DEVICE, NULL, US_FL_NOT_LOCKABLE ),
 
+/* "G-DRIVE" external HDD hangs on write without these.
+ * Reported-by: Alexander Kappner <agk@godking.net>
+ */
+UNUSUAL_DEV(0x4971, 0x8024, 0x0000, 0x9999,
+		"SimpleTech",
+		"External HDD",
+		USB_SC_DEVICE, USB_PR_DEVICE, NULL,
+		US_FL_IGNORE_UAS | US_FL_NO_WP_DETECT),
+
 /*
  * Nick Bowler <nbowler@elliptictech.com>
  * SCSI stack spams (otherwise harmless) error messages.